Cookies Policy

    Last updated: 17 December 2025

    This Cookie Policy ("Policy") explains how SmartEdu Hub ("SmartEdu Hub", "we", "our", "us") uses cookies and similar tracking technologies to recognise you when you visit or use our website, platform, or applications (collectively, the "Services"). It sets out what these technologies are, why we use them, and your rights to control their use. This Policy forms part of and is to be read together with our Privacy Policy. By continuing to use the Services, you acknowledge that you have read, understood, and accepted the terms of this Policy.

    1. What Are Cookies

    Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience and allow certain features to work properly.

    2. How We Use Cookies

    We use cookies and similar technologies to support the operation and security of the Services, improve performance, and personalise your experience. Examples include:

    • Strictly Necessary Cookies: Required for core platform functions such as authentication, session management, and security.
    • Functional Cookies: Remember preferences such as language or display settings to improve your experience.
    • Analytics Cookies: Collect aggregated data about feature usage and performance so we can improve the Services.
    • Marketing Cookies: Where applicable, used to support advertising and measure campaign effectiveness — these will only be deployed with your explicit consent.

    3. Types of Cookies We Use

    Session Cookies

    These are temporary cookies that expire when you close your browser.

    Persistent Cookies

    These remain on your device until they expire or you delete them.

    4. Managing Cookies

    You can control and manage cookies in various ways. Please note that removing or blocking cookies may impact your user experience and some features may no longer be available.

    4. Third-Party Cookies

    Some cookies may be set by third parties (for example analytics or payment providers). SmartEdu Hub does not control those third-party cookies — please review the privacy and cookie notices of those third parties for details about their practices.

    6. Managing Cookies

    You can manage cookie preferences via the cookie banner or your browser settings. Blocking or deleting cookies may affect your experience and prevent certain features from functioning.

    7. Data Retention

    Cookies are retained for no longer than necessary to fulfil the purposes for which they are used. Session cookies expire when the browser is closed; persistent cookies have a defined lifespan.

    8. Legal Basis for Processing

    For essential cookies, processing is based on SmartEdu Hub’s legitimate interests in operating a secure and functional platform. For functional, analytics and marketing cookies, we rely on user consent, which may be managed via the cookie banner or preference centre.

    9. Amendments

    SmartEdu Hub may update this Cookie Policy from time to time. Any material changes will be posted on the Services and, where appropriate, notified to Users. Continued use following such changes constitutes acceptance of the updated Policy.

    10. Contact Information

    For questions regarding this Cookie Policy, please contact us at info@smarteduhub.com